Fulfillment Policy for Socially Disrupt LLC Effective Date: 19 April 2024
Welcome to Socially Disrupt LLC! Our website, available at
https://www.sociallydisrupt.com, offers a range of digital marketing services including social media management, content creation, consulting, and branding/web design services. This Fulfillment Policy outlines the terms under which these services are delivered to our clients.
Services Description
- Social Media Management: Regular posting, engagement, and monitoring across chosen social platforms.
- Content Creation: Creation of written and multimedia content according to client specifications.
- Consulting: Strategic advice on digital marketing practices tailored to client needs.
- Branding / Web Design: Development of branding materials and website design as per client requirements.
Ordering Process
- Clients interested in our services must fill out a contact form on our website and participate in an initial discovery call to discuss potential collaboration.
Payment Terms
- We operate on a retainer basis. Invoices are issued on the first day of each month and are due by the 15th of the same month.
- Monthly payments are required to maintain the continuity of services.
Client Responsibilities
- Clients are required to provide access to digital accounts, and supply photo, video content, and other necessary resources to facilitate the effective delivery of our services.
Custom Packages
- We offer custom packages tailored to the specific needs of our clients. These can be adjusted as necessary to suit changing requirements.
Cancellation Policy
- Clients can cancel their service at any time provided they give 14 days notice prior to the next billing cycle.
Refund Policy
- We do not offer refunds once an invoice is paid. We strive to ensure maximum client satisfaction and encourage open communication to resolve any issues.
Communication
- Communication regarding projects and ongoing tasks will be conducted daily through Slack to ensure clear, continuous dialogue and timely updates.
No Guaranteed Results
- Our commitment is to provide high-quality service and professional advice. However, due to the variable nature of digital marketing, we do not guarantee specific results.
Modifications to the Fulfillment Policy
- We reserve the right to modify this Fulfillment Policy at any time. All modifications will be effective immediately upon posting on the website, and you waive the right to receive specific notice of each such modification.
Contact Information
- If you have any questions regarding this Fulfillment Policy, please contact us via our website or directly through [email protected]